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We take our customer care very seriously. While our aim is to make our website
as informative as we can, and easy to navigate, we know there are times when you may need a bit
of assistance. We have provided a number of ways for our
Customer Care team to help you:
For product information or assistance:
info@CloudDetection.com
For service inquiries or assistance:
service@CloudDetection.com
For customer support or assistance:
support@CloudDetection.com
We will respond to you within 24 hours, during regular
business hours (8am to 6pm EST). All email correspondence is completely confidential. Cloud Detector
customers may also call for telephone support or to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
1-301-977-9000
Monday to Friday 8:00am to 6:00pm (EST)
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
1-301-977-1106
Send your inquiries to:
Technical Innovations
Attention: Cloud Detection
7851 Cessna Ave.
Gaithersburg, Maryland, USA
20879
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